About Us

Event Cancellation Policy
SUNY Oneonta Alumni Association 

Event Cancellation by Sponsor

The SUNY Oneonta Alumni Association (SOAA) reserves the right to cancel an event due to low enrollment or other circumstances which, in the discretion of the SOAA, would make the event non-viable.

If the SOAA cancels an event, registrants will be offered a full refund.

Should circumstances arise that result in the postponement of an event, registrants will have the option to either receive a full refund or transfer registration to the rescheduled event.

Registration Cancellation by Participant

Cancellations will be accepted via phone, fax or e-mail, and must be received by the stated cancellation deadline.

All refund requests must be made by the attendee or credit card holder.

Refund requests must include the name of the attendee and/or transaction number.

Unless specifically stated on registration materials, the deadline to receive a refund for your registration is five (5) business days before the event.

Cancellations received after the stated deadline will not be eligible for a refund.

Refunds will not be available for registrants who choose not to attend an event, but failed to request a refund pursuant to this policy.

Refunds will be credited back to the original form of payment.

These above policies apply to all SOAA events unless otherwise noted in the corresponding event materials. Please read all individual event information thoroughly.

The SOAA reserves the right to change or modify this refund policy at any time, with or without prior notice, as necessary or to comply with the rules and regulations of the various payment card organizations or to comply with applicable local, state, and federal laws and regulations. Such changes or modifications will be posted accordingly.